Planning & Implementation

Balanced solutions for service delivery

Work with MAXIMUS Canada to create a customized cost management and service improvement solution tailored to your community.

Your requirements are unique, and so are our solutions. We work with you to understand your goals, develop options, measure the consequences, facilitate your choices, and develop plans to implement the improvements you choose.

Training

Our learning and development experts work with your subject matter experts on knowledge management and transfer. Whatever service we deliver on your behalf, our operations staff are equipped with everything they need to know, and thoroughly trained on correct procedures.

Communications and Stakeholder Relations

Clear communication is essential in both your business transformation operations, and in its rollout. We make sure that messaging is clear in all your business processes, and help deliver to the right people at the right time.

Change Management

Business transformation requires change. This can be complex and cause uncertainty in stakeholders. We have the knowledge, experience and foresight to guide clients through the change process.

Quality Assurance

Our consultants design a QA system, including identification of key indicators and outcomes. We develop strategies for measuring the outcomes/indicators, implement the QA system, and evaluate the implemented system.