Document & Content Management

Manage your documents with ease

State-of-the art technology enables you to reduce staff handle times and lower processing costs.

With MAXIMUS Canada's document management services, you can:

  • increase accuracy
  • lower processing costs
  • route documents for improved workflows and more efficient processing
  • minimize enrolment processing times
  • meet growing applicant volumes
  • protect against document loss
  • ensure that personal information of citizens remains private through strict privacy protection and security practices

Company-wide culture of privacy protection

Thorough personnel checks

All potential MAXIMUS Canada employees undergo a criminal record and information check, as well as an employment reference check.

Ongoing training

Employee training includes annual online privacy certification, and adherence to strict security standards.

Controlled work environments

Supervisors monitor employee activity. Access to information on computer workstations is limited to that required for employees to perform specific job duties.

At Health Insurance BC, we manage:

95,500

documents per month

1.15 million

documents annually

727,000

documents imaged per year