As a full service child support operations provider, we assist governments to help parents meet their child support obligations.

Our comprehensive child support enforcement services include:

Program Administration

• Collections in family maintenance environments
• Customer service and case management
• Enforcement policy and legislation development
• Financial maintenance
• Family law and issues/trends
• Court process and enforcement litigation
• High-volume payment distribution

Organizational Development

• Human resource management
• Labour relations
• Developmental planning

Infrastructure Administration

• Financial and records/information management
• Facilities management
• Risk management
• Occupational health and safety

Information Technology

• Application design, development, management
• System and network, and database administration
• Client/server maintenance
• Telephone integration, Interactive Voice Management
• Client information, transaction website design and management
• Management information, including data warehousing
• Architecture analysis

Privacy Protection

Our commitment to strict privacy standards meets or exceeds our clients’ accountability measures and ensures systematic protection for citizen data.